Customer Case DEFA
DEFA is a Norwegian technology company founded in 1946, operating in engine heaters, charging solutions for electric vehicles, and lighting for public spaces. The company develops technical solutions that combine innovation and sustainability, focusing on products that make everyday life easier for both individuals and businesses.
Recruiting the right talent is a challenge in all technology-intensive industries. To meet their recruitment needs, they required a partner who not only searched for candidates but also truly understood their business and culture. This is how the collaboration with Rubino Rekrytering began. Since the summer of 2023, Rubino and DEFA have worked together on several recruitments in both Sweden and Norway, ranging from German-speaking technical support to ERP Manager.
Understanding and trust from the start
The collaboration began through a former employee at DEFA who knew Harry Rubino, the founder of Rubino Rekrytering. When Hanne Rubino, recruitment consultant and CEO of Rubino Rekrytering, later took over the partnership, it was with a clear understanding of DEFA’s values and corporate culture.
DEFA has worked with other recruitment firms but felt that there could be a lack of genuine commitment to understanding the industry, business areas, and the specific requirements of each role. Hanne succeeded where others did not – she saw the bigger picture, dared to challenge when necessary, and was attentive throughout the entire process.
Hanne demonstrates great understanding of our needs and works based on our circumstances. She knows what we are looking for and why, which can be a challenge, says Jenny Bengtson, HR Manager at DEFA Sweden.
A partner who knows the company
For Jenny, the security in the collaboration is a major part of its value. Hanne has gotten to know the organization, culture, and leadership, which means that each new recruitment does not start from scratch but builds on an already well-grounded understanding of the company.
”t’s a dream situation to have a partner who can handle many of our recruitments, especially in Sweden. It saves time and energy for all parties.
She describes the collaboration as professional, committed, and genuine. Communication and feedback are continuous and proactive; even though check-ins are scheduled, DEFA is never left in the dark and receives regular updates on every step of the process.
She always delivers on her promises, and often goes above and beyond.
It’s a dream situation to have a partner who can handle many of our recruitments, especially in Sweden. It saves time and energy for all parties.
Jenny Bengtson, HR Manager, DEFA Sweden
Commitment that shows
For DEFA, it is valuable to work with a smaller recruitment firm like Rubino, where you don’t become “just another client.” Here, the relationship is central, and Rubino goes the extra mile for both the client and the candidate, focusing on quality rather than quantity.
Hanne has a fingertip sense that is worth its weight in gold. She doesn’t let go once a candidate starts but shows genuine interest in how things are going. That says a lot about her commitment.