In the role as Customer Care Director you will work in a
young and fast growing company, listed on the Nasdaq
Stockholm stock exchange, building a best in class
Customer Care department consisting of Customer Service,
Technical Service and Technical Support teams.
The journey begins with you and the teams you are hiring.
The role includes:
• Hire, train, lead, manage and motivate teams
• Establish a strategy and supporting action plans
to build a highly effective customer care business function
• Budget responsibility
• Member of the Management team
• Reporting to the CCO of the company
• Establish, develop and monitor processes.
To be successful in this role you have the drive to build a
highly effective customer care business function with best
in class customer experience. You are adaptive to change
with an open mind. You are structured and process oriented.
We believe you have at least 5 years’ experience from scaling
up business functions similar to this one and in a related
industry. You have most probably worked in a startup company
before and have experience from scaling up organizations
rapidly and efficiently to accommodate the needs of a fast-
growing business. You have successfully worked with ERP systems.
We offer you an interesting leadership position in an innovative,
fast growing company in the healthcare sector. High level of
individual responsibility and attractive possibilities for
If you would like to know more about the job please contact
Fredrik Englund +46 70-612 65 65.
Please apply for the job via www.rubino.se
Welcome to send in your application!
Q-linea is an innovative research, development and manufacturing
company that primarily develops instruments and disposables for
rapid and reliable infection diagnostics. Q-linea’s vision is
to help save lives by ensuring antibiotics continue to be an
effective treatment for future generations. Q-linea develops and
delivers preferred solutions for healthcare providers, enabling
them to accurately diagnose and treat infectious disease in the
shortest possible time.
Q-linea is situated in the center of Uppsala Science Park.
Please read more about Q-Linea on www.qlinea.com